Monthly Archives: February 2015

Modelling Self-Service in #ArchiMate

I wrote a post on Chess and the Art of Enterprise Architecture about ways to look at self-service from an architectural perspective: “I, Robot” – there is no such thing as ‘Customer Self-Service’.  In it, I argue that saying that … Continue reading

Posted in Discussing ArchiMate, Enterprise Architecture, Using ArchiMate | Tagged | 4 Comments